FAQ

• If your payment didn’t go through, please make sure it’s not because of one of the following reasons listed below.
• Card Security Code Failed
  An incorrect security code (CVV or CSC) may cause a payment failure. The card security code is the 3 or 4 digit numeric code on the back of your credit card. Please make sure you’ve entered the correct security code and try to make the payment again.
• The 3-D Security Code Failed
  Please ensure that your credit card has an activated 3D security code. If it’s not activated or you simply don’t know, please contact your credit card issuer to find out. The 3D security code for Visa is called Verified by Visa (VBV) and for MasterCard it’s called MasterCard Secure Code.
• Insufficient Funds / Exceed Limit
  Please ensure you have sufficient funds on your account and that the payment doesn’t exceed your credit limit.
• Card Expired
  Please ensure your credit card hasn’t expired.
• Temporary issues causing payment failure
  Your payment may fail because of a bad internet connection (e.g. long response time) or issues with the payment processor (e.g. temporary system failure, maintenance, etc.). Make sure your computer is connected to the Internet while making the payment and if it fails, try again in a couple of minutes.

You can securely pay with Credit Card, Debit Card, UPI, Netbanking and wallet transfer through our CCAvenue Gateway.

Yes, Our GSTIN is 19AUMPC3214A1Z7

Here’s how to place your order safely and securely.

If you discover that you made an error with your order, please contact us immediately. We can cancel and refund your order as long as it hasn’t been packed yet.

No, you can purchase it as a guest.

We charge INR 100 (inclusive of GST) for shipping items which are valued under INR 6100. Any item above that value will be shipped free.

Your order comes with a 7-day satisfaction guarantee. If for any reason you are not satisfied with your purchase, you are entitled to a full refund within 7 days of receiving your order, as long as the product is in its original, unused condition. This policy does not apply to custom or specialty items (e.g. assembled blades).

In order to qualify for our return policy the following requirements need to be fulfilled:

• Blades must be returned in a box and cannot have any scrapes or glue on their surface.
• Rubbers must be sealed in their original packaging.
• Bags and Accessories must be returned unused with their original packaging and labels.
• Shipping costs will also be credited if any errors are determined to be those of avvocatoventura.

If you refuse your package or the package returns because the address was incorrect, the value of the shipping fees will be deducted from the refund.

Important: before returning any item(s), please contact our customer service representative by email [email protected] or by phone +91 7890312508.

Every order comes with a tracking number that’ll be automatically emailed to you as soon as your order has been shipped. If you haven’t received your tracking number in 3 business days after placing your order, please mail us at [email protected]

Delivery times depend on your location. Estimated delivery time will be 2-6 working days, although it may change due to unavoidable circumstances.

Currently we deliver only in India.

Yes, we offer a PAID racket assembly service. You can opt for our racket assembly service on our Homepage.
If your order consists of more than 2 rubbers or 1 blade, please clearly specify the exact combination you’d like us to assemble in the order comments.
Important: choosing this service may extend the delivery time by 1 business day.

It’s very difficult for us to give an accurate arrival estimate due to the complicated shipping processes. We will try our best to restock items as soon as possible.

Yes. The products in our store from every brand are acquired from trusted and credible distributors.